TERMS AND CONDITIONS

Welcome to Warmthwhisper — where calm aesthetics, gentle living, and carefully curated home decor come together to make your space feel truly yours. These Terms of Service govern your use of our website and your shopping experience with us. By accessing or purchasing from our site, you agree to these terms.

1.1 Your Account

When you create an account, you agree to provide accurate and up-to-date information. You are responsible for keeping your password secure and for all activity under your account. If you notice unauthorized use, please contact us immediately so we can help protect your account.

1.2 Orders & Payments

All prices are listed in [USD] and may be updated without notice. Your order will be charged at the price confirmed during checkout.

We accept major credit cards, PayPal, Apple Pay, and Google Pay. By submitting payment, you confirm you are authorized to use the payment method.

We reserve the right to cancel orders due to pricing errors, stock issues, size limitations, or suspected fraud. If an order is canceled after payment, a full refund will be processed promptly.

For pre-order items, details including estimated shipping times will be shown on the product page. Payments are collected at checkout to reserve your item. If we cannot fulfill your pre-order, you will receive a full refund immediately.

1.3 Product Details & Availability

We make every effort to display products accurately. Due to lighting, screen differences, and handcrafted details, minor variations may occur — these are part of the unique character of each piece.

Dimensions are provided for reference only. If you need help with sizing or styling, our support team is happy to assist.

While we work hard to keep items in stock, occasional out-of-stock situations may occur. We will notify you quickly and offer a refund or suitable replacement.

1.4 Responsible Use

You may use our website only for lawful, personal use — browsing, shopping, and contacting support. You may not:

Use automated tools to scrape or access our site
Share inappropriate, harmful, or infringing content
Misuse discounts, promotions, or pricing errors
Impersonate our team or other customers

1.5 Account Termination

If you violate these terms, we may suspend or close your account without notice.

You may also close your account at any time by contacting support@warmthwhisper.com. After closure, you will lose access to order history and member benefits. We may keep anonymized data for internal improvement.

1.6 Liability

Warmthwhisper is not responsible for indirect or consequential damages related to website use, shipping delays, improper use or care of products, or third-party errors.

Our responsibility is limited to the purchase price of the product. This does not apply to cases caused by our intentional or gross negligence.

1.7 Governing Law

These terms are governed by the laws of the State of South Dakota, USA.

1.8 Updates to Terms

We may update these terms from time to time. The revised version will be posted on our website, and your continued use constitutes acceptance of the updated terms.